The Information Services Division (IS) is responsible for the integration of efficient technology practices and policies across most county departments and agencies. As an organization, the Information Services Division consists of various groups that work together to ensure County employees can use technology to complete their tasks. From printing checks to managing e-mail, the people employed in the Information Services Division strive to streamline routine processes and maximize Mendocino County Employee productivity.
Using progressive management techniques, the Information Services Division evaluates the on-going improvements in the technological base used by the County to meet the demands of the public as well as our in-house needs in a timely and cost-effective manner. Organizational and programmatic efforts provides technical training and support personnel and end-user training to promote the most efficient use of computer technology on the widest possible scale. Information Services serves as the "umbrella organization" for information technologies (IT) for the County and is charged with delivery of ongoing information technology services for all County departments, including the following:
IS Techs are required to possess a great deal of knowledge across all aspects of information technology. These positions require intuitive understanding of computers and software applications. The typical workday of an IS Tech may consist of one or more of the following duties:
Network Administrators are primarily responsible for the efficient operation of County-wide computer network resources. These duties include but are not limited to:
The Software Developers group is responsible for creating and maintaining software in support of County processes, and performing advanced database administration functions. A developer needs to understand a variety of computer software languages, database methodology and principles, client-server relationships, the process of software development, and the principles of relational databases. Their responsibilities include but are not limited to:
The GIS group is responsible for maintaining geographical data used in the creation of maps for various uses, including Planning, Transportation, Emergency Response, and others. Through meticulous data collection techniques, the GIS group provides the backbone to Mendocino County's map making efforts. Their responsibilities include but are not limited to:
The Information Services Specialists Group (ISS) is responsible for performing paraprofessional information technology work pertaining to the maintenance and routine administration of computer programs. Their job is to serve as the technical liaison to all County departments and support specialized departmental functions using standard platforms and technologies. An Information Services Specialist understands a variety of computer programs and specialized software for the different County departments, including Criminal Justice, County Property, and Financial systems the County utilizes. Their responsibilities include but are not limited to: